Atlassian Solutions Partner (Fractional)

remote
Ottawa, Ontario, Canada .
contract . November 7, 2025

Description

About Bevel Workforce

Bevel Workforce is a managed professional services company that helps small to medium-sized enterprises (5-500 employees) maximize their investment in business tooling and back office services. Operating under a fractional workforce model, we provide expert support for Salesforce, Jira, Confluence, HubSpot, Slack, and more. ensuring that our clients get the right solutions without the overhead of full-time technical staff.

At Bevel, we focus on problem-centric solutions rather than just technology implementation, partnering with clients to improve business processes, integrate tools, and enable seamless collaboration across teams.

About the Role

Location: Remote

Hub: Operations

Hub Lead: Chief Operating Officer (COO)

Core Focus Area: Operational, Delivery

We are looking for an Atlassian Solutions Partner to support our teams in their efforts to optimize Bevel and the client’s Atlassian products.

The Fractional Atlassian Solutions Partner plays a dual role as both advisor and practitioner, helping internal and external teams get the most out of their Atlassian environments. This role blends strategic guidance with hands-on expertise of designing, optimizing, and maintaining Jira, Confluence, and related Atlassian tools to enable seamless collaboration, efficient project delivery, and scalable governance.

Working within our Atlassian-as-a-Service model, the Partner ensures that each client’s systems are structured for clarity, alignment, and performance. They translate business needs into technical solutions, integrate Atlassian products with other systems (like Salesforce or Slack), and champion best practices for agile project management, documentation, and collaboration.

This is a fractional engagement suited for a seasoned Atlassian professional who enjoys both architecting systems and empowering teams to use them effectively.

Core Focus Areas

🔹 Advisory & Solution Architecture

Assess organizational needs and design scalable Atlassian environments that align with business processes and team workflows
Provide expert guidance on tool selection, configuration strategy, and governance best practices
Translate technical concepts into actionable recommendations for business and technical leaders
Act as a trusted advisor on optimizing collaboration, documentation, and agile delivery across teams

🔹 System Administration & Optimization

Configure, maintain, and continuously improve Jira, Confluence, and related Atlassian tools for performance and usability
Manage workflows, fields, screens, permissions, and automation to support evolving business needs
Troubleshoot system issues, implement enhancements, and ensure environments remain clean, organized, and scalable
Lead efforts in system cleanup, workflow redesign, and structural improvements to enhance efficiency

🔹 Integration & Enablement

Implement and support integrations between Atlassian products and key platforms such as Salesforce, Slack, and other productivity tools
Develop processes and standards that promote data consistency and cross-system visibility
Create documentation, dashboards, and training materials to support team enablement and self-sufficiency
Ensure integrations enhance, not complicate, overall workflow efficiency and reporting

🔹 Governance, Training & Continuous Improvement

Establish and maintain governance frameworks to ensure proper usage, permissions, and data hygiene across instances
Conduct workshops, training sessions, and knowledge-sharing activities to build internal capabilities
Monitor usage patterns, collect feedback, and proactively recommend enhancements for long-term sustainability
Stay current on Atlassian product updates and ecosystem developments to keep client systems future-ready

What We're Looking For

✅ Experience:

5+ years of experience administering and optimizing Atlassian products (Jira Software, Confluence, Jira Service Management, etc.)
Proven track record of designing and implementing Jira and Confluence structures that scale effectively across teams and functions
Experience with integration tools and APIs, connecting Atlassian products to systems such as Salesforce, Slack, or Microsoft Teams
Strong understanding of agile methodologies and experience configuring workflows to support Scrum, Kanban, and hybrid frameworks
Background in solution architecture or advisory consulting, with experience engaging directly with clients to define needs and deliver outcomes
Practical experience with user training, permissions management, and governance frameworks in growing organizations
Familiarity with Atlassian Cloud and Data Center environments

✅ Mindset & Skills:

Strategic thinker with the ability to translate business challenges into structured, efficient Atlassian solutions
Confident communicator who can advise leaders and guide technical and non-technical stakeholders alike
Meticulous attention to detail and a drive for clean, scalable systems
Collaborative and curious; enjoys working across departments to understand workflows and improve them
Comfortable balancing hands-on implementation with advisory leadership
Adaptable, proactive, and able to manage multiple client environments in a fractional capacity
Committed to knowledge sharing, documentation, and empowering others to self-sustain

Nice to Have:

Atlassian Certified Expert or other relevant Atlassian certifications
Experience with automation and scripting (e.g., Jira Automation, ScriptRunner, or Power Scripts)
Exposure to enterprise-level Atlassian implementations or migration projects
Familiarity with change management principles and user adoption strategies
Experience with reporting and dashboard tools such as EazyBI or Jira Align
Background in cloud infrastructure or DevOps environments integrating Atlassian tools

Availability

🕓 5–10 hours per week to start

🌍 Must have at least 50% overlap with Eastern Time (EST) business hours

Why Join Bevel?

✅ Remote-First: Work from anywhere.

✅ Diverse Projects: Gain exposure to a wide range of business challenges and industries.

✅ Technical Growth: Work alongside Solution architects, Salesforce Admins, and DevOps experts.

✅ Supportive Culture: Join a kind, curious, and high-performing team

Bevel Workforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Know someone who would be a perfect fit? Let them know!