Business Analyst

remote
Ottawa, Ontario, Canada .
contract . August 15, 2025

Description

About Bevel Workforce

Bevel Workforce is a managed professional services company that helps small to medium-sized enterprises (25-300 employees) maximize their investment in business tooling. Operating under a fractional workforce model, we provide expert support for Salesforce, Jira, Confluence, HubSpot, Slack, and more. ensuring that our clients get the right solutions without the overhead of full-time technical staff.

At Bevel, we focus on problem-centric solutions rather than just technology implementation, partnering with clients to improve business processes, integrate tools, and enable seamless collaboration across teams.

About the Role

We are looking for a Business Analyst to act as the critical link between our clients and our technical teams. This role is not about deep technical expertise but about understanding business needs and ensuring solutions are effectively designed and implemented. You will work closely with clients to capture and define business requirements, then enable our Solution Architects and technical teams to deliver the right solutions.

This role is ideal for someone who thrives on high-level client engagement, coordination, and ensuring that cross-functional teams are aligned to deliver seamless solutions.

Key Responsibilities

🔹 Business Requirements & Solution Enablement

Engage with clients to understand business needs, challenges, and priorities.
Document and communicate business requirements in a way that Solution Architects (Salesforce, Jira, HubSpot, Netsuite, Google Workspace, etc.) can effectively translate them into technical solutions.
Identify opportunities to improve workflows and integrations between business systems.

🔹 Client Relationship & Stakeholder Management

Work closely with the Engagement Manager to ensure client satisfaction and ongoing value delivery.
Act as the primary point of coordination between technical teams, ensuring that different streams of work (e.g., Salesforce and Jira implementations) align with business goals.
Provide high-level visibility into project status, roadblocks, and progress for executive stakeholders.

🔹 Project Coordination & Delivery Oversight

Facilitate collaboration between internal teams, ensuring smooth handoffs between business analysts, solution architects, and developers.
Ensure that project deliverables meet business needs and bridge the gap between client expectations and technical execution.
Support Agile workflows by participating in sprint planning and ensuring work remains aligned with the business vision.

What We're Looking For

✔ Experience: 3+ years in a Business Analyst or similar role.

✔ Business-Centric Mindset: Ability to understand business needs, rather than just focusing on technical specifications.

✔ Strong Coordination Skills: Experience working across multiple teams to align business goals with technical execution.

✔ Client-Focused: Ability to build and maintain trusted relationships with stakeholders at various levels.

✔ Communication & Documentation: Excellent written and verbal communication skills, with the ability to translate complex business requirements into actionable insights.

✔ Flows and Diagrams: Ability to create storyboards and relatively complex flow diagrams, to communicate integrations, current states, and future optimizations based on client driven outcomes.

✔ Familiarity with Business Tooling (Salesforce, Jira, Confluence, HubSpot, Slack) is a plus, but deep technical expertise is not required.

Availability

🕓 10–20 hours per week to start

🌍 Must have at least 50% overlap with Eastern Time (EST) business hours

Why Join Bevel?

✅ Remote-First: Work from anywhere.

✅ Diverse Projects: Gain exposure to a wide range of business challenges and industries.

✅ Technical Growth: Work alongside Solution architects, Salesforce Admins, and DevOps experts.

✅ Supportive Culture: Join a kind, curious, and high-performing team

Bevel Workforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Know someone who would be a perfect fit? Let them know!